Politique d'expédition

When will I get my order?

Usually, it takes 3–8 days to fulfill an order, after which it’s shipped out. Tracking number will be sent to your email address. The shipping time depends on your location, but can be estimated as follows:

USA: 3–4 business days
Europe: 6–8 business days
Australia: 2–14 business days
Japan: 4–8 business days
International: 10–20 business days

How much is shipping?

We work with different print-on-demand companies. If you purchase a product that is fulfilled by one and purchase another product fulfilled by the other, shipping charges from the two companies will be applied to your purchase and you will receive two separate packages and delivery times will vary. Shipping charges vary by the particular item and your location.

We have several products in our Store that comes with free shipping; look for "FREE SHPG" in the product category or the Free Shipping badge image in the item description.

Will I be charged customs for my order?

An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases.

My order should be here by now, but I still don't have it. What should I do?

Before getting in touch with us, please help us out by doing the following:

• Check your shipping confirmation email for any mistakes in the delivery address
• Ask your local post office if they have your package
• Stop by your neighbors in case the courier left the package with them

If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us at support@lapilotgirl.com with your order number.